Clearly written, this book debunks some myths and sets a modern path towards pursuit of business value. We need plain talking books that bridge the business/IT divide and tell it the way it is. Great reading and immediately useful.
I was leary when I saw the words "practical guide" in the title as I find that the phrase is often far from the truth. I guess I was in a gambling mood because I took a shot and found that this is a rare case where the advice here is actually implementable. The book includes detailed case studies, very specific advice on appropriate measures or "pillars" as the author calls them of IT project value, and lists of sample questions and metrics for each pillar. All in all this is a very useful book for justifying IT projects particularly in todays environment when your pal the CFO is squeezing every penny trying to get blood out.
